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How sdraffle Handles Your Personal Information

Your account data — from your email address to your PayPal or Venmo payment details — belongs to you, and we treat it that way.

No data sold to third partiesPayPal, Venmo, Play+ data secured at restAccount deletion requests honoredState-law-dependent accessContact us anytime to review your data
sdraffle How sdraffle Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you need to submit a data-access request, correct information on your account, or ask a question about how we handle your PayPal or Venmo payment data, our support team is the direct path. Use the live chat inside your account dashboard, send us an email at the address listed in the contact section, or submit a written request through the in-app help form. We acknowledge data-related requests within two business days and aim to resolve them promptly. Response times may vary depending on request complexity and applicable state requirements.

Live Chat Open the chat icon inside your account dashboard to reach a support agent directly — quickest path for data questions tied to your active session.
Email Request Send a written data-access or correction request to the privacy email address listed at the bottom of this page. Include your account email for faster routing.
In-App Help Form Use the Help form inside the mobile browser or app to submit a formal data inquiry. We log submission time and send a confirmation to your registered email.
DATA SECURITY IN PRACTICE

Security, Cookies, Retention and Your Account Rights

We apply SSL encryption to every connection between your device and our servers, covering account logins, wallet transactions, and support chat sessions. Cookie settings can be adjusted in your browser or mobile device at any time — we use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby load slowly on mobile. Data retention follows the periods required under applicable state regulations; payment-related records are kept for the legally mandated window and then deleted. If you close your account, we will remove your profile data from active systems in line with those same retention rules.

SSL Encryption

Every login, PayPal deposit, and Venmo withdrawal request travels over SSL-encrypted connections so your credentials and payment details stay protected in transit.

Cookie Control

Adjust session and analytics cookie preferences through your browser settings or the mobile device privacy panel — no account login required to change these.

Data Retention Rules

We keep payment-related records for the period required by applicable state law, then delete them. Profile data is purged from active systems when an account is closed.

Your Access Rights

Request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request via live chat or email — we confirm receipt within two business days.

Privacy Questions We Hear Most Often

These are the data and privacy questions that come up most in support chat. If your question isn't covered here, use live chat or the in-app help form to reach us directly — state-specific rules may affect what information we can share.

We collect your name, email, date of birth, and state of residence. Payment details entered via PayPal, Venmo, or Play+ are handled by the payment processor, not stored directly by us.

No. Payment data goes through the respective processor and is used only to match transactions to your account. We do not share it with advertising partners or unrelated third parties.

Send a data-access request through live chat or email with your registered account address. We acknowledge requests within two business days and deliver data in a readable format.

Yes. Submit a deletion request via the in-app help form or by email. We remove profile data from active systems after verifying your identity, subject to any legally required retention periods.

We use session cookies to keep you logged in and analytics cookies to monitor mobile performance. You can turn off non-essential cookies in your browser or device settings without losing account access.

No. We do not sell, rent, or trade your personal data to any third party. Data shared with identity-verification partners is limited by contract to that specific compliance task only.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.